Office of Diversity Equity and Inclusion
From the U-M President’s Diversity, Equity & Inclusion Charge:
At the University of Michigan, our dedication to academic excellence for the public good is inseparable from our commitment to diversity, equity, and inclusion. It is central to our mission as an educational institution to ensure that each member of our community has full opportunity to thrive in our environment, for we believe that diversity is key to individual flourishing, educational excellence and the advancement of knowledge.
– President Santa J. Ono, 15th President of the University of Michigan
Goals [Diversity Equity & Inclusion]:
Diversity – We commit to increasing diversity, which is expressed in myriad forms, including race and ethnicity, gender and gender identity, sexual orientation, socio-economic status, language, culture, national origin, religious commitments, age, (dis)ability status, and political perspective.
Equity – We commit to working actively to challenge and respond to bias, harassment, and discrimination. We are committed to a policy of equal opportunity for all persons and do not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.
Inclusion – We commit to pursuing deliberate efforts to ensure that our campus is a place where differences are welcomed, different perspectives are respectfully heard, and every individual feels a sense of belonging and inclusion. We know that by building a critical mass of diverse groups on campus and creating a vibrant climate of inclusiveness, we can more effectively leverage the resources of diversity to advance our collective capabilities.
Rationale [Mission, Vision, Values of Office of Diversity Equity and Inclusions
The mission of the Office of Diversity, Equity, and Inclusion (ODEI) is to serve as a leader and resource for our U-M campus community, working with our campus units to implement and support the use of evidence-informed approaches and practices that enhance diversity, equity, and inclusion– across our campus, in local communities, and at national and global levels.
ODEI’s mission serves a broader vision – to catalyze cultural transformation in higher education for broader access. The core pillars and values undergirding our mission and vision align with and extend university DEI values:
To achieve our mission and vision, ODEI teams and units must have specialized skill and expertise related to broadening access to and advancing DEI in higher education and be available and active partners and collaborators to our campus units, organizations, and community members–in the state of Michigan and nationally. The different teams and units of ODEI contribute in distinct, complementary, and synergistic ways to the ODEI mission.
–DEI Strategic Plan Team: This Team coordinates the planning and implementation of the University’s DEI Strategic Plan, as well as the complementary campuswide climate survey process, serving as partners with academic, administrative, and service units; and providing support tools and consultation around practice, policy, and evaluation/assessment based on evidence-grounded practices. The team also coordinates and leads the campus DEI Implementation Leads (“DEI Leads”), a community of professionals across U-M campus units who work within their units to advance DEI in ways that address local unit community needs and priorities.
U-M’s first DEI Strategic Plan (launched in 2016, now called “DEI 1.0”) was an innovative and ambitious initiative focused on changing the University’s organizational culture such that the values of DEI are infused across all areas of operations and standard practice i.e., as part of core mission for academic excellence. A unique hallmark of the plan was its recognition and respect for the decentralized structure and culture at U-M and unit heterogeneity; as such, the planning process was both distributive to engage local challenges and unit expertise and centrally to support cohesion across units. There were 50 planning units involved in DEI 1.0, inclusive of the 19 schools/colleges, the health complex (Michigan Medicine), the Athletics complex (Michigan Athletics), and all major administrative and service units on campus. Implementing and sustaining such massive and pervasive culture change required exceptional leadership on an institutional level, along with an infrastructure to provide ongoing administrative and operational support. The DEI Strategic Plan team provides this expert leadership and support.
Given the evaluated successes of DEI 1.0, the University committed to U-M’s second 5-year plan (DEI 2.0). The DEI Strategic Plan Team led the campus planning process in 2022-23 in preparation for leading and implementing the fall 2023 DEI 2.0 launch. DEI 2.0 will again engage a distributive and centralized planning process involving the development of a central University-level plan as well as localized plans; for now, 51 planning units encompassed in the initiative. During DEI 2.0, the Strategic Plan Team will continue to support the DEI strategic planning and implementation process campuswide, as well as steward the central University-level plan, inclusive of the annual reporting for central action items. The central U-M plan, the 51 unit plans, and annual progress reports can be found at: diversity.umich.edu.
–Programming Units: ODEI includes four programming units – the Center for Educational Outreach (CEO), Office of Academic Multicultural Initiatives (OAMI), Wolverine Pathways (WP), Evaluation and Assessment (E&A), and the National Center for Institutional Diversity (NCID). ODEI’s programming units use evidence-informed approaches to broaden student access to higher education and the University of Michigan and support students’ thriving as reflected in successful college transition, community-building and well-being, and performance and completion.
–Central Office Infrastructure Support: ODEI’s mission and successful execution of its leadership and programmatic functions to advance DEI also rely on the knowledge and support of central office units/teams.
–Affiliates and Partnerships
Key Strategies & Constituencies:
ODEI leads and supports university-wide initiatives focused on advancing DEI at the University of Michigan and in society through recruiting, developing, and retaining a broadly diverse faculty, staff and student body; fostering an inclusive and equitable community for thriving and well-being; and supporting and catalyzing innovation in DEI-related education, research and scholarship, and public engagement.
ODEI is committed to ensuring all staff are valued and supported. Our pathway for conflict resolution aligns with policies outlined for staff in the University Standard Practice Guide. Each ODEI team is assigned a liaison from the ODEI Management team. If a conflict arises, staff are encouraged to speak first with their liaison or, if preferred, another member of the ODEI Management team. If necessary, ODEI Management will elevate the issue to University Human Resources and/or the Equity, Civil Rights & Title IX Office as necessary. As we also employ students at ODEI, we elevate relevant issues to the Dean of Students Office and the Office of Student Conflict Resolution as necessary. All employees are informed of these practices, and we provide training when needed.
The ODEI internal community (staff members) is one primary constituency of this plan. In addition, ODEI serves numerous constituencies through its programs, initiatives, partnerships, and leadership in fulfilling its mission.
ODEI has partnered with Talent Acquisition (TA) for three years in order to enhance our hiring and selection process. Thus far, we have put in place efforts to broaden our reach around recruiting efforts to ensure we attract a diverse pool of applicants. Also, we use a tool called DataPeople, which assists us with removing biased language from the posting, and the tool provides suggestions to help create a robust posting. The TA team has also introduced the behavior-based interview model to ODEI and the recommended training to enhance our interviewing strategies. The training includes Unconscious Bias in Recruiting and Hiring, Unconscious Bias in Hiring and Selection, and Behavioral-Based Interviews. Not only have we focused on hiring the right candidate, but we have also focused on their hiring experience.
The overall goal is to recruit a broadly diverse pool of qualified applicants, use the behavior-based model to gain the information necessary to make an informed hiring decision in a timely manner, and ensure candidates have an equitable hiring experience. Here is a link to our recruiting/hiring process with links to training and templates.
Our DEI Planning Team, informed by our staff community and supported by senior leadership, has outlined several strategic objectives to further the university-wide goals for DEI. These have been aggregated into three distal objectives determined by the University. Each strategic objective is accompanied by metrics that will be tracked over time and descriptions of single and, in some cases, multiple-year actions ODEI will take to accomplish those objectives. All strategic objectives and related actions will be pursued in accordance with the law and University policy.
ODEI’s Strategic Planning Group was made up of representatives from the ODEI Leadership Team (listed alphabetically by last name):
Planning Process Summary:
The planning process used to collect data that informed the DEI 2.0 strategic plan reflected a comprehensive and multifaceted approach. Data were collected from various sources, including:
The combination of these data sources provided a holistic picture and thorough understanding of the progress and current status around DEI within ODEI and its mission, which was critical to the development of the DEI 2.0 strategic plan. Our engagement process helped ensure that our DEI 2.0 strategic plan was informed by the voices and perspectives of all ODEI units and staff members, ultimately creating a more comprehensive and inclusive plan.
Summary of Data:
Key Findings and Takeaways from Staff Climate Survey and Community Engagement Activities
Below we outline key takeaways from ODEI’s 2021 climate survey data and ODEI’s community engagement activities conducted over the 2022-23 DEI 2.0 planning process year. This information led to recommendations for ODEI’s 2.0 strategic objectives.
Staff Climate Survey
In Fall 2021, the U-M Office of Diversity, Equity, and Inclusion (ODEI) worked with a third-party vendor, SoundRocket, to administer a confidential, campuswide census-style climate survey at the conclusion of UM’s initial five-year DEI Strategic Plan. Each campus unit received a report for its unit and constituencies. ODEI received a Staff Climate Survey Report.
Overall, 2021 ODEI staff respondents rated their job satisfaction and overall perceptions of climate in their primary work unit as positive. The survey indicated that staff perceived a steady commitment to DEI in their unit and a sense of belonging, including contribution, support, and empowerment. In addition, staff generally reported that recognition and processes for determining compensation are equitable.
A majority of ODEI staff participated in the 2021 survey (87.2% response rate). Among participants, 70% identified as women, and 75% identified with racial/ethnic groups categorized as Black, Indigenous, and People of Color (BIPOC). (Indigenous includes those identifying as Native American and People of Color includes those identifying as Hispanic/Latino and Asian). The average age of survey respondents was 40.8. Most respondents identified as heterosexual (85%), and 65% had postgraduate degrees.
—–Perceptions of the Ann Arbor Campus Overall. Compared to respondents from 2017, the overall satisfaction with the campus climate was greater among 2021 survey respondents (increased by 44%). Notably, 67.5% of 2021 respondents said they were satisfied/very satisfied with the campus climate. Further, 81.8% of men respondents and 66.7% of women respondents reported satisfaction.
—–Perceptions of Primary Work Unit Climate. Compared to respondents from 2017, ODEI respondents in 2021 had more positive perceptions of satisfaction with their work unit climate (increased by 15%).
Respondents rated their work unit on several climate-related factors using a 5-point scale (with 5 reflecting more positive ratings). Across ODEI, staff generally experienced their primary work unit positively: as non-racist (4.6), non-homophobic (4.6), friendly (4.6), and diverse (4.5).
Most respondents said they were satisfied/very satisfied with the climate in their primary work unit. Compared to 2017, in 2021 there was an increase in the proportion of 2021 men respondents indicating satisfaction (90%, +20) as well as women (70.4%, +12). Slightly more BIPOC respondents reported satisfaction (78.6%) than did White respondents (70.0). Further, 83.3% of 2021 respondents who identified as African American/Black reported being Satisfied/Very Satisfied with the climate in their primary work unit, an increase in the percentage from those reported in 2017 (+13).
—–Perceptions of Primary Work Unit – Specific Characteristics
——Rating DEI Progress in Work Unit Compared to Before DEI Strategic Plan
Over 80% of 2021 ODEI staff respondents rated the current DEI climate in their work unit as much better or somewhat better than the climate when the strategic plan first began in 2016. Slightly more BIPOC respondents (92%) agreed than did White respondents (85.7%).
Key Findings from ODEI Town Hall Meetings
Below, we summarize key ideas and suggestions offered by the ODEI staff community in the 2023 ODEI Town Hall meetings. We held a total of 3 town hall meetings to accommodate different staff schedules and maximize participation opportunities; this yielded a total participation of 39 staff members (87%). In each town hall, staff members responded to the following three questions:
Summary of Town Hall Question Responses
How can we significantly improve the inclusion and retention of underrepresented groups in the student body, staff, faculty, and in leadership within ODEI and/or our specific units?
What programs can we introduce or enhance to provide an environment in which all members of our community can excel?
What is one big DEI idea that ODEI could focus on in DEI 2.0? (a new opportunity, an area that is currently overlooked, something else?)
Summary of Unit-Level Input for DEI 2.0 Strategic Plan
Finally, we outline priorities for DEI 2.0 emerging from ODEI individual unit discussions during the planning year.
Office of Academic Multicultural Initiatives (OAMI). OAMI’s DEI 2.0 priorities focus on increasing accessibility inclusion across its programming, developing a DEI-focused curriculum catered towards undergraduate student staff to further develop their understanding of diversity principles, and continuing to build on its successful SuccessConnects pilot program. Also, OAMI seeks to enhance its data-informed approach to cultivating student engagement in its programming.
Center for Educational Outreach (CEO). CEO’s DEI 2.0 priorities focus on career advancement and DEI skill building, fostering greater collaboration between students and faculty members engaged in outreach efforts, and strengthening ties with key campus offices (e.g., Office of Enrollment Management and Office of Undergraduate Admissions) in relation to their work with the University Outreach Council (UOC) programs.
Wolverine Pathways (WP). Wolverine Pathways’ DEI 2.0 priorities focus on improving engagement with Wolverine Pathway alumni, including hiring an Alumni Fellow to help manage those relations. A second strategic focus is further utilizing Wolverine Pathways as a program that aids in broadly diversifying the University’s undergraduate student population and working more closely with the Office of Enrollment Management and Office of Undergraduate Admissions to achieve this goal.
National Center for Institutional Diversity (NCID) joins ODEI in the summer of 2023 and will continue signature programming and also scale/expand/adapt programming across the U-M campus. Key foci include continuing its successful LSA Collegiate Fellows partnership and expanding the model across the U-M campus; serving as a co-lead and administrative home for U-M’s Inclusive History Project; and catalyzing scholarship and supporting scholar community and collaboration through leading U-M’s Anti-racism Collaborative and the national Diversity Scholars Network, among other programs.
Business and Communications. The Business Office and Communication and Marketing Team priorities focus on standardizing practices for accessibility across ODEI units, as well as creating an equitable distribution of funding and time for professional development opportunities. The third and fourth strategic foci include creating more mentorship opportunities for ODEI staff and increasing ODEI cross-unit collaboration through various initiatives that will aid in accomplishing that goal.
ODEI Central Office. The ODEI Central Office Team (including the DEI 2.0 Strategic Planning Team, Assistant Vice Provosts, and Business Administrator) prioritized achieving a healthy workload and staff work culture, including optimizing its collaborative relationship with the Provost Office. Other priority foci include accessibility and enhancing professional development standardization across the office and organization.
Key Findings, Themes, and Recommendations:
Central themes and recommendation areas emerging from data and information gathered from our ODEI staff and unit communities include:
All strategic objectives and related actions will be pursued in accordance with the law and University policy.
Introduction:
The Office of Diversity, Equity, and Inclusion (ODEI) 2.0 strategic plan focuses on ODEI staff, as well as programmatic impacts and outcomes for U-M communities supported and served through ODEI programming and initiatives. The strategic objectives needed to further the university-wide goals of diversity, equity and inclusion have been aggregated into three distal objectives determined by the University. Each of these strategic objectives is accompanied by metrics that will be tracked over time, as well as descriptions of single and multiple-year actions we will take to accomplish those objectives. For additional detail on assignments, timelines and accountabilities, see the Action Planning Table.
All strategic objectives and related actions will be pursued in accordance with the law and University policy.
PEOPLE (Recruit, Retain & Develop a Diverse Community)
Strategies and action items for People are designed to bolster and extend the work of all units by introducing effective programs and procedures aimed at recruiting, retaining, and supporting a diverse campus community. DEI-related recruitment and retention efforts across campus reflect the varied needs and goals of specific units and groups.
STAFF
Strategic Objective 1:
Career Advancement & DEI Skill Building: Building capacity and increasing effectiveness and efficiency of our staff and teams through professional development (PD)
Constituencies: Staff (including Student Staff)
Metrics:
Actions:
Primary DEI Goal: Equity
Strategic Objective 2:
Enhance mentorship quality and opportunities for staff across ODEI
Constituencies: Staff (including Student Staff)
Metrics:
Actions:
Primary DEI Goal: Equity
UNDERGRADUATE STUDENTS
Strategic Objective 3:
Increase the capacity of Wolverine Pathways to contribute to the diversification, broadly defined, of U-M’s undergraduate student body
Constituencies: Students, Staff, Community Members
Metrics:
Actions:
Primary DEI Goal: Diversity
Strategic Objective 4:
Improve alumni tracking and engagement for Wolverine Pathways
Constituencies: Students, Community Members
Metrics:
Actions:
Primary DEI Goal: Diversity
Strategic Objective 5:
Increased U-M application & yield from strategically identified partner high schools
Constituencies: Students, Community Members
Metrics:
Actions:
Primary DEI Goal: Diversity
FACULTY
Strategic Objective 6:
Support recruitment and retention of faculty, including those from minoritized communities and faculty with demonstrated commitments to diversity, equity, and inclusion via their scholarship, teaching, and/or engagement and leadership
Metrics:
Actions:
Primary DEI Goal: Diversity
PROCESS (Create an Equitable and Inclusive Campus Climate)
Strategies and action items for Process are designed to support and strengthen the development of policies, procedures, and practices that create an inclusive and equitable campus climate and encourage a culture of belonging in which every member of our community can grow and thrive.
STAFF
Strategic Objective 1:
Climate and Capacity Enhancing Activities: Increase ODEI Cross-Unit Collaboration
Constituencies: Staff (including Student Staff)
Metrics:
Actions:
Primary DEI Goal: Inclusion
Strategic Objective 2:
Climate Enhancing Activities: Guiding and fostering meaningful connections between students and faculty mentors involved in outreach efforts
Constituencies: Students, Faculty, Staff
Metrics:
Actions:
Primary DEI Goal: Inclusion
Strategic Objective 3:
U-M’s University Outreach Council strengthens coordination and collaboration with units overseeing data tracking around recruitment, admissions, and enrollment efforts
Constituencies: Students, Staff, Community Members
Metrics:
Actions:
Primary DEI Goal: Equity
Strategic Objective 4:
Constituencies: Staff
Metrics:
Actions:
Primary DEI Goal: Equity
UNDERGRADUATE STUDENTS
Strategic Objective 5:
Improve the first-year experience and transition pathways of students, including in particular minoritized students (first generation, racially and culturally minoritized students), through the SuccessConnects program
Constituencies: Students
Metrics:
Actions:
Primary DEI Goal: Inclusion
FACULTY
Strategic Objective 6:
Support U-M anti-racism scholars through catalyzing and elevating scholars and multi-disciplinary scholarship focused on addressing racial inequality and achieving racial justice
Constituencies: Faculty, Postdoctoral Fellows, Graduate Students, Undergraduate Students
Metrics:
Actions:
Primary DEI Goal: Equity
PRODUCTS (Support Innovative and Inclusive Teaching, Research, and Service)
Strategies and action items for Products are designed to integrate DEI solutions into our educational program offerings and teaching methodology and to ensure scholarly research on diversity, equity and inclusion and the scholars who produce it are valued and supported.
ALL CONSTITUENCIES
Strategic Objective 1:
Incorporate and institutionalize high accessibility standards across all ODEI units and programs
Constituencies: Students, Staff, Faculty, Community Members
Metrics:
Actions:
Primary DEI Goal: Inclusion
UNDERGRADUATE STUDENTS
Strategic Objective 2:
Increase the visibility and reach of the First-Generation Gateway services and resources
Constituencies: Students, Staff, Faculty
Metrics:
Actions:
Primary DEI Goal: Inclusion
Strategic Objective 3:
Develop and implement a DEI certification curriculum and program delivery for ODEI-affiliated student staff and undergraduate students
Constituencies: Students, Staff
Metrics:
Actions:
Primary DEI Goal: Diversity
FACULTY
Strategic Objective 4:
Support U-M anti-racism scholars through catalyzing and elevating scholars and multi-disciplinary scholarship focused on addressing racial inequality and achieving racial justice
Constituencies: Faculty, Postdoctoral Fellows, Graduate Students, Undergraduate Students
Metrics:
Actions:
Primary DEI Goal: Equity
Goal-related Metrics – ODEI Measures Tracked Over Time
University-wide Metrics:
With regard to the three goals of the Strategic Plan, the University will track and publish overall metrics relating to the three goals. Items under discussion for these university-wide, goal-related metrics:
ODEI Metrics:
ODEI goal-related metrics will be tracked over time for all relevant constituencies of staff, undergraduate students, graduate students, faculty, and community members (as appropriate). ODEI internal unit community goal-related metrics include demographic characteristics (e.g., race/ethnicity, sex, age, etc.), program participation, and unit DEI Climate Survey measures. ODEI goal-related metrics related to its campus and public mission include indicators such as student application, student enrollment status, student graduation rates, as well as community participation and engagement in ODEI programming (students, faculty, staff, and community members).
ODEI Internal Staff Community
ODEI Programming/Impact Outcomes for Campus and Community
Key contacts for plan stewardship:
To promote additional engagement with the plan, DEI reflective and development opportunities will be presented regularly at ODEI staff meetings, and continuous meetings with unit directors will ensure the plan is updated and modified as progress is made on current strategic objectives and as other needs arise.
The Office of Diversity Equity and Inclusion Strategic Plan Project Manager is the key contact for stewardship of the plan. Sheri Samaha and Hector Galvan will be assisted by the DEI Plan Implementation Team of the Office of Diversity Equity and Inclusion, including the Vice Provost for Equity & Inclusion and Chief Diversity Officer (Tabbye Chavous), Associate Vice Provost for Equity & Inclusion and Deputy Chief Diversity Officer (Katrina Wade-Golden), Assistant Vice Provosts (Ellen Meader, Marie Ting, Deborah Willis), Programming Unit Directors (Kim Lijana, Carla O’Connor, Gloria Taylor), Evaluation & Assessment Unit Director (Felecia Webb), and Business Administrator (Julie Kelley) in tracking and supporting the plan implementation.
The Implementation Team will conduct an annual review of the plan with all relevant ODEI constituencies and meet to support progress and/or necessary modifications. During the year, progress will be tracked and supported with updates and check-ins at the regularly scheduled All-ODEI Leadership meetings (monthly), as well as All-ODEI Staff meetings (bi-monthly). In addition, central office leadership and unit directors will review and, as applicable, provide updates to strategic objectives and action items at two points throughout the year (early winter and spring/summer) to support progress, input, and (re)alignment of objectives/actions with unit goals and needs.
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